We know people are taking a second look at their travel plans right now, and we want you to be able to book your next trip knowing that you can change your plans, if needed. That’s why we’re waiving change fees for any bookings — domestic and international — made between March 3 and March 31, 2020. The waiver applies to all tickets, all fare types, all destinations, all points-of-sale and all travel dates available for sale. For the most up-to-date waiver information regarding change fees and refunds visit https://www.united.com/ual/en/us/fly/travel/notices.html.
- Any ticket purchased between March 3 at 3:00 p.m. CST and March 31, 2020 at 11:59 p.m. CST will not incur change fees.
- This is available for any of United’s published nonrefundable fares.
- If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without fee for travel up to 12 months from the original issue date.
We are constantly evaluating our schedule as the coronavirus outbreak evolves. Last week we announced that we suspended some service to Tokyo-Narita, Osaka, Singapore and Seoul. Additionally, we have extended the suspension of flights between our U.S. hubs and Beijing, Chengdu, Shanghai and Hong Kong through April 30. We will stay in close contact with the CDC and other health organizations as we continue to evaluate our schedule.