Today, we released our second-quarter 2019 earnings. In a message to employees, our CEO, Oscar Munoz, said, “Thanks again to your incredible work this quarter, we delivered on the promises we made to our customers, investors and ourselves, proving once again that, here at United, we consistently deliver on our commitments. We promised a ‘no excuses’ mentality on cost, and that’s how we weathered the issues around the 737 MAX grounding, while still delivering another great quarter of solid pre-tax margin expansion.”
Oscar went on to say, “We want to keep that trendline going up over the rest of the year and beyond by doing the three things we’ve been doing: First, continue to deliver strong operations while executing on our multi-year growth strategy. Secondly, stay laser-focused on efficiency and cost management. And lastly, keep winning over customers by delivering the most caring service possible. By the way, a great example of that is the new ConnectionSaver innovation, which is yet another way we’re putting our customers at the center of everything we do.”
Watch the video below to hear more from Oscar.