Royal Jordanian Airlines Customer Care | +1 (718) 719-0464  

Royal Jordanian Airlines Customer Care is the main airline of Jordan and is based in Amman with a commitment to customer satisfaction, Royal Jordanian Airlines provides a range of customer care services to ensure that passengers have an enjoyable and stress-free travel experience. 

Booking and Reservations:

Royal Jordanian Airlines offers a range of booking options for passengers, including online booking through the airline’s website, mobile app, and travel agents.  The airline provides a simple and user-friendly interface that allows passengers to book their flights, select their seats, and purchase additional services such as extra baggage allowance, airport lounge access, and in-flight meals. 

Passengers can also make changes or cancellations to their bookings through the airline’s website or by contacting the Airlines customer care team. The airline’s customer care team is available 24/7 to assist passengers with their booking inquiries, flight changes, and cancellations.

Check-in:

Royal Jordanian Airlines Customer Care provides multiple check-in options to passengers, including online check-in, mobile check-in, self-service kiosks, and airport check-in counters.  Passengers can check-in online or through the airline’s mobile app up to 24 hours before their flight departure time. The airline also offers self-service kiosks at select airports, allowing passengers to check-in and print their boarding passes.

Royal Jordanian Airlines Customer Care

For passengers who prefer to check-in at the airport, Royal Jordanian Airlines Customer Care offers dedicated check-in counters at all its airport locations. The airline recommends that passengers arrive at the airport at least three hours before their flight departure time to allow for check-in, security screening, and boarding. 

Baggage:

Royal Jordanian Airlines provides generous baggage allowances to passengers, with a standard allowance of 23 kg for Economy Class and 32 kg for Business Class. Passengers can also purchase additional baggage allowance if required. The Royal Jordanian Airlines Customer Care customer care team can assist passengers with any questions regarding baggage allowances, restrictions, and excess baggage fees.

In-Flight Services:

Royal Jordanian Airlines Customer Care offers a range of in-flight services to ensure that passengers have a comfortable and enjoyable flight experience. Passengers can enjoy a selection of meals and beverages during their flight, including special meals for passengers with dietary restrictions.

The airline also provides a range of entertainment options, including movies, TV shows, and music, through the in-flight entertainment system. Passengers can access the entertainment system through their personal screens or through the airline’s mobile app.

Frequent Flyer Program:

Royal Jordanian Airlines operates a frequent flyer program, Royal Plus, which rewards passengers for their loyalty. Passengers can earn miles for their flights, which can be redeemed for free flights, upgrades, and other rewards. The airline also offers tiered membership levels, with higher levels providing additional benefits such as lounge access, priority boarding, and extra baggage allowance.

Customer Care:

Royal Jordanian Airlines is committed to providing excellent customer care to its passengers. The airline’s customer care team is available 24/7 to assist passengers with their inquiries, complaints, and feedback. Passengers can contact the customer care team through the airline’s website, mobile app, social media channels, or by phone.

The airline also provides a range of customer care services, including airport assistance, special assistance for passengers with disabilities or medical conditions, and assistance with lost or damaged baggage. 

Conclusion:

Royal Jordanian Airlines is committed to providing a range of customer care services to ensure that passengers have an enjoyable and stress-free travel experience.  From booking and reservations to in-flight services and customer care, the airline provides a comprehensive range of services to meet the needs of its passengers. With a focus on customer satisfaction, Royal Jordanian Airlines continues to set the standard for airline travel in the Middle East and beyond.

For any further query or assistance you can directly contact us.

To contact us you can use various online methods or you can simply call us at +1 (718) 719-0464 by 24*7.

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