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  • Book Vacation Packages and Cruises by Avianca
  • Add a Passenger to Existing Booking
  • Book Minor Passenger on Avianca Airline
  • Book your Pet with you 
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Avianca Airlines

Avianca Airlines, Avianca SA Helpful Information for Travelers 

Avianca (AV) is a Columbian Airlines known as the Airways of America Continent, one of the oldest airlines of the world, founded in 1919. Avianca airline is headquartered in Bogotoa, Columbia and is the national airlines of Comumbia.

Avianca airline is the largest airlines of Columbia and the largest airline network of the latin America

Avianca is an national airline of Colombia and one of the largest airline in Colombia and second largest in Latin America. The airline raises its proud flag with the name of Sociedad Colombo Alemana de Transporte Aereo.

A unique route network was developed with a fleet of 25 Aircraft. In September 1920 its first flight between Barranquilla and Puerto Berriowas was carried out and in the year 1929, other regular routes were included between

The cities of Girardot, Bogota and Neiva just after The Great war (1919-1929).Its network stretches throughout South America, Central America, the Caribbean, and Europe. It has many major hubs which include Bogota’s El Dorado international airport (BOG) Airport Bogota, Lima’s Jorge Chavez international Airport (LIM) Lima , and  San Salvador’s Comalapa International Airport (SAL), whose operation  are combined to function as one airline using a unique system of code-sharing system. Avianca and its major subsidiaries have the most extensive network of destination in Latin America. SCADTA stated that Avianca is the world’s second oldest extant airline after KLM. Avianca’s fleet includes modern Airbus A318, A319, A320, A321, and A330 aircraft, and technologically super advanced Boeing 787.In december2019 Avianca airlines celebrated its 100th anniversary.

Priorities of the Avianca Airline

(1).Customer security is the first priority of the airline.

(2).Serving customer with passion and integrity.

(3).Innovating with sustainable impact.

(4).We work as one and we enjoy what we do.

(5)We are passionate about building dreams with our talent, we will provide our customer an exceptional experience to became the Latin American airline in the world.

Services rendered by Avianca Airline

(1).Risk Identification: Assess and remove risks in operational and administrative processes.

(2).Preventing awareness and educating customers about define clear roles, policies and procedures.

(3).Detection: Conducting audits for our processes and receive question and claims through our ethics line.

(4).Control and Remediation: Supervise implement, monitor and improve internal controls and educating stakeholders   and suction breaches

Why should you fly with Avianca?

(1). In flight convenience or entertainment

(a). Music, games and video: We have a wide range of multimedia content for the passengers, games, movies, series, videos, and music.

(2). Our flights will be enjoyable when the passenger can comfortably read his favorite books and magazines.

Avianca On-board service

(1). Fresh food: The dishes in our flight are made with ingredients of the highest quality. Some of our flight includes starter, hot plate options and desert.

(2). Special Meal Requests are welcome:  We also serve special meals pre-booked with your flights

(3).Taking care of details: To make your flight comfortable and enjoyable more than 5 hours, we offer snacks and executive blankets.

Star Alliance

Star Alliance member include many of the world’s top aviation companies as well as smaller regional airlines. Together,they offer easy connections to almost all the destinations in the world. Each airline maintains its own individual style and cultural identity and at the same time shares common dedication to the highest standards of safety and customer service.

List of Star Alliance Members

Aegean Air Canada Air China
Air India Air New Zealand ANA
Asiana Airline Austrian Avianca
Brussels Airline Copa Airline Croatia Airline
Egyptair Ethiopian Airline Eva Air
Polish Airline Lufthansa SAS
Shezhen Airlines Singapore Airline South African Airline
SWISS Air Portugal Thai
Turkish Airline United Airline  

Unaccompanied Children Travel and Special Requests on Avianca Airlines

Avianca Airline, recognize the special level of protection required in relation to personal information of minors and teenagers and therefore,

in cases when the teenagers are user of the product and services offered by THE Airline ,it is understood by the airline that they act through legal representatives parents or guardians or legal representation of the minor pursuant to the specifications of the country where minor’s data is treated. Airline ensures the optimum and proper use of personal information of children and teenagers, guaranteeing that treatment of their data complies with applicable laws, as well as protecting their interest and fundamental rights, taking their opinions as custodian of their personal information.

Protection, Safety, and Confidentiality of personal information of the Customer.

Avianca Airline have special policies, procedures and Confidentiality information standards, which may change at any time at their discretion which aim to protect personal interest of the customer, confidentiality and availability of personal information, regardless of its format, its temporary or permanent location. The Airline rely much on technological security tools and comply with  renowned industry security practices which include transmission and storage of sensitive information through secure and advanced mechanism such as encryption, secure protocols, safeguarding technological components, restriction to access information only to authorized personnel, data backup, safe and secure development of software, etc.

Third parties which are contracted by the Airline are equally bound to comply with this privacy policy, as well as The Airlines policies and manuals of information security and the safety protocols applied to all of our processes. Any contract between The Airline and Third Party (Contractor, external consultants, temporary collaborators, etc) involves the Treatment of personal data and information of passenger, clients and users include a confidentiality agreement that clearly specifies their commitments to the protection, safety, care and preservation of confidentiality information and integrity and privacy of the customer