Austrian Airlines Customer Service

Austrian Airlines Customer Service | +1 (718) 719-0464  

Austrian Airlines Customer Service is the flag carrier airline of Austria and a member of the Star Alliance network. The airline has a reputation for providing exceptional customer service to its passengers. In this article, we’ll explore some of the ways that Austrian Airlines provides top-notch customer service.


Customer Support Channels


Austrian Airlines offers multiple channels for customer support, including phone, email, social media, and live chat. Customers can reach out to the airline through these channels to get help with booking, flight information, baggage, or other issues they may have. Austrian Airlines’ customer support is available 24/7, so customers can get assistance whenever they need it.


Flight Information


Austrian Airlines Customer Service provides customers with real-time flight information through its website and mobile app. Passengers can check their flight status, gate information, and boarding time using these tools. The airline also sends automated notifications to passengers via email or text message in case of flight changes or delays.


Baggage Handling


Austrian Airlines Customer Service takes great care in handling passengers’ baggage. The airline provides clear guidelines on its website regarding baggage allowance and restrictions, so passengers can pack accordingly. If a passenger’s baggage is lost, delayed, or damaged, the airline offers a dedicated baggage service that can help locate, retrieve, or repair the bag. Austrian Airlines also offers a baggage delivery service that allows passengers to have their luggage delivered directly to their destination, making travel more convenient.

Austrian Airlines Customer Service always specially take care of their senior citizens and children during their flight journey if they need any kind of help.

Austrian Airlines Customer Service


In-Flight Service


Austrian Airlines offers a range of in-flight services to make passengers’ journeys comfortable and enjoyable. The airline provides a selection of meals and drinks, including special meals for passengers with dietary requirements. Austrian Airlines also offers in-flight entertainment, including movies, TV shows, and music. The airline’s cabins are designed for comfort, with adjustable seats, ample legroom, and noise-cancelling headphones.


Loyalty Programs


Austrian Airlines’ frequent flyer program, Miles & More, rewards loyal customers with a range of benefits, including free flights, upgrades, and access to airport lounges. Members can earn miles by flying with Austrian Airlines Customer Service or any of its Star Alliance partners. The program also partners with a range of other companies, including hotels and car rental companies, allowing members to earn miles on everyday purchases.




Austrian Airlines Customer Service is committed to providing accessible travel for all passengers. The airline offers a range of services for passengers with disabilities, including wheelchair assistance, special seating, and assistance with boarding and disembarking. The airline also allows service animals on board, and provides guidance to passengers with medical conditions or special needs.


Environmental Sustainability


Austrian Airlines Customer Service is committed to reducing its environmental impact and has implemented a range of measures to reduce carbon emissions. The airline uses modern aircraft that are more fuel-efficient and has implemented a range of operational measures to reduce fuel consumption. The airline also offsets its remaining carbon emissions through various carbon offsetting programs.


In summary, Austrian Airlines Customer Service provides exceptional customer service through its multiple support channels, real-time flight information, careful baggage handling, in-flight services, loyalty programs, commitment to accessibility, and environmental sustainability. These factors contribute to the airline’s reputation as a top-notch airline and make it a popular choice for travelers around the world.


If you face any problem/query related to your journey you can kindly contact our Austrian Airlines Customer Service executive they are always there for your help.



To get in touch with us you can use our website or chat with us option or you can call us at  +1 (718) 719-0464 by 24*7.


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Toll Free +1(877)-619-3854